Email or phone (during normal business hours, Pacific time) to inquire about a custom version of one of our pieces — say, to request purple diamonds in an ring that we typically only offer in only traditional whites.
If emailing, don't forget to write the name and/or style number — and your contact info!
Or submit your appointment request from our contact page.
dominique cohen jewelry has been designed and manufactured to the highest quality standards. each piece is individually hand-crafted by our team of artisans. therefore, small presentational differences within each piece are organic, and viewed as evidence of individualized artisanal hand-work. as 18k gold and sterling silver are relatively soft metal materials, periodic examination of all clasps, enhancer bail clasps, stone settings, and components are recommended to ensure long lasting enjoyment of each piece.
we recommend avoidance to exposing all of your jewelry to substances containing bleach or ammonia, direct sprays of perfume, hair chemicals or any toiletry lotions, creams or chemicals. we recommend that you adorn yourself with our jewels after you are fully dressed to avoid contact with any toiletry chemicals.
we recommend you remove your jewelry before swimming in chlorinated water.
we recommend using a suitably lined box or protective pouch to store all jewels. for heavy gold items, consider a home safe or other secure environment. to avoid scratches, individually store each piece of jewelry.
diamonds and gemstones.
all gems vary in hardness and porosity. we recommend that you research online the porosity of the specific gemstone(s) in your collection. Be wary of chemical cleaning products; if you like, contact us before trying any chemical cleaners. The safest cleaning method is gently rubbing with a soft cotton cloth.
wear your pearls often: the natural oils from your skin actually enhances pearl lustre. That said, pearls are sensitive and porous; toiletry chemicals can discolor or otherwise damage pearl nacre. do not, for instance, apply or spray on body lotions, perfumes, hair sprays, or other chemicals when wearing your pearls.
Clean pearls by gently wiping or polishing with a soft cotton cloth. never use jewelry cleaning chemicals on pearls: the pearls will discolor and otherwise get damaged.
sterling noir is sterling silver metal with a black rhodium coating. chemical cleaners can damage the dark finish and so should be avoided. Instead, rub gently with a soft cotton cloth.
If you have questions, contact us. We're here to help.
This privacy notice discloses the privacy practices for dominiquecohen.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request — for instance, to ship your order.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time by contacting us via the email address and/or phone number listed in this website. Too, you can:
See what data, if any, we have about you.
Change/correct any data we have about you.
Have us delete any data we have about you.
xpress any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.